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About Xplova

Xplova is a company specializing in the design and production of high-end cycling computers, aiming to bring advanced technology coupled with unparalleled UX to the global cycling community. The word Xplova is the combination of the English word of “explore” and the Spanish word of “va”, which stands for “to explore and to move forward”. The spirit of continuing to challenge oneself and to aspire is what Xplova was founded upon.

The company join IT giant Acer Inc. in 2015, and the technology that goes into the design of Xplova’s products has advanced rapidly ever since, from indoor to outdoor, including run and ride. Xplova’s products are now distributed all over the world, combining functional design, intuitive software, a complete cartographic package, and a portal for managing and sharing data within the community. Xplova has strived to provide cycling and sports lovers with a social network to explore, sweat, and laugh together.

Contact Us

Contact Information

Address 6F., No.68, Ruiguang Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.)
Phone +886-2-2790-3878
Email for Sales sales@xplova.com
Email for Service
Europe
Italia
  • lunedì ~ venerdì
  • 9 :00/13 :00 - 14 :00/18 :00
  • +39 0236 0049 52
  • xplovaServiceIT@Sertec360.com
Deutschland
  • Montag ~ Freitag
  • 9:00 to 17:30
  • +49 (0) 4102 9982 811
  • xplovaServiceDE@Sertec360.com
United Kingdom
  • Monday ~ Friday
  • 9:00 - 18:00
  • +44 (0) 3717 6010 19
  • xplovaServiceUK@Sertec360.com
France
  • lundi ~ vendredi
  • 9 :00/13 :00 - 14 :00/18 :00
  • +33 (0) 1720 2306 3
  • xplovaServiceFR@Sertec360.com
España
  • Lunes ~ Viernes
  • 9 :30/13 :30 - 14 :30/18 :30
  • +34 9141 4240 7
  • xplovaServiceES@Sertec360.com
Benelux
  • Maandag~ Vrijdag(Lunedi~Venerdì)
  • 9:00am - 17:00pm
  • +32 (0) 7848 4672
  • xplovaserviceBFR@sertec360.com
  • xplovaserviceBDU@sertec360.com
Denmark
  • Mandag~Fredag
  • 09:00 – 17:00
  • +45 7873 7424
  • XplovaServiceDK@Sertec360.com
Asia
台灣
  • 週一 ~ 週五
  • 08:30 - 17:00
  • +886 2 2790 3878
  • service@xplova.com
香港
  • 週一 ~ 週五
  • 10:00 - 18:00
  • +852 3460 4217
  • info@novo-digital.com.hk
ประเทศไทย
  • วันจันทร์ ~ วันศุกร์
  • 10:00 - 20:00
  • วันเสาร์
  • 10:00 - 18:00
  • +66 2685 4311
  • acercare@acer.co.th
日本
  • 月~金(土日祝祭日を除く)
  • 09:00 – 17:00
  • +8170-3533-9397
  • style_b_staff@ncd.co.jp
Malaysia
  • Monday~Friday
  • 09:00 - 17:00
  • +604 618 0496
  • xplovasales@gmail.com
Philippines
  • Monday~Friday
  • 09:00 – 17:00
  • +639153692106
  • +639228685264
한국
  • 월요일~토요일
  • 09:00 - 19:00
  • +82-70-4820-2394
  • xplova@jscomposite.co.kr
Middle East
دولة قطر
  • رقم الهاتف
  • 00974 55199970
  • info@dohacycling.com

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Important notice about Xplova website service change

Notice to suspend and stop video upload and cloud storage on Xplova website


After a thorough consideration, we must regretfully inform you that service for all X5 product members on video upload to Xplova website (www.xplova.com) will no longer be in service. This change will be effective on January 1st, 2020. Meanwhile, we will remove all X5 members’ video uploads from the cloud storage. If you wish to preserve your video, please spare your time to log-in to Xplova website and migrate stored data to your personal storage (visit video listing, enter preview video mode and then right click mouse button to download) before December 31st, 2019. We sincerely apologies for the inconvenience we have caused you.

Notice of removal on inactive or dormant members in Xplova website


This is to inform you that we will remove any inactive or dormant members on Xplova website (www.xplova.com) for more than three years soon. This change will be effective on January 1st, 2020, all data storage under your account will be eliminated (including but not limited to video, etc.) If you wish to preserve data under your member account, we sincerely invite you to take action immediately by visiting Xplova website and logging-into your account before December 31st, 2019.

@Seulzzing1021#JScomposite #SuperteamWheel
@vivien.tetart #torres_frederic #trainingmotivation
@teamstrassacker #GreatDevice at a small price #Quiet
@tsvetkov13 #Trainingnonstop #quiet #smooth
@tsvetkov13 #Trainingnonstop #quiet #smooth
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